Privacy Policy

Hollystic Care is dedicated to offering top-notch services, and we will acknowledge, respect, and uphold your right to privacy and confidentiality during all interactions with us. Regarding the way we handle your Personal Information, this statement describes our continuing responsibilities to you.

Why do we gather personal information, and what does it mean?

Information or a belief that uniquely identifies a person is known as personal information. We may gather names, addresses, phone numbers, and email addresses, among other types of personal information.

We get your Personal Information via a variety of sources, including third parties, other publicly accessible sources, interviews, letters, phone calls, emails, and our website, www.hollysticcare.com.au.

We will only ask for and keep personal data that is required in order to:

Determine if you qualify for a service; deliver a secure and prompt service; keep an eye on the services rendered; and satisfy contractual obligations to give funding bodies statistical data and non-identifying information.
According to privacy laws, photos and videos are considered Personal Information. We will only photograph or record you if you give us your complete, informed consent.

We shall notify you of our intentions and the reason for the collection of Personal Information as it is gathered.

Private Data

Sensitive Information is a subset of Personal Information that includes views regarding a person’s political views, religious or philosophical convictions, political affiliations, membership in trade unions or other professional bodies, sexual preferences or behaviours, or criminal history.

Health information, which is data or an opinion on a person’s physical, mental, or psychological well-being, is included in the category of sensitive information.

We alone will utilise sensitive information.

with your agreement, for the primary reason for which it was collected, or for a secondary purpose that is closely linked to the initial purpose, or as needed or permitted by law.

Outside Parties

We will only obtain your Personal Information from you when it is appropriate and practical to do so. However, there are situations in which other parties (such other disability assistance agencies) could give us information. When this happens, we’ll do everything within our power to let you know about the information the third party sent us.

Information Disclosure

Your Personal Data will only be shared in the following ways:

for emergencies or medical care;
to outside organisations with your approval or the consent of your agent;
where mandated by Commonwealth Law or
to satisfy legal requirements such as obligatory reporting.